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The special intervention unit, C.I.S. Assistance, was created in 2001 from the observation that companies and organizations faced with crises have to diagnose their causes in emergency situations and provide technical and human solutions best suited to mitigate or eliminate as soon as possible negative effects.

Too often, taking into account the effects of a crisis on staff members is not a priority. Such effects are often neglected or possible responses postponed, businesses and organizations do not necessarily have the time nor the needed skills to respond. C.I.S. Assistance provides counseling for managers all types of organizations in order to respond effectively to trauma in a professional environment. Since its creation, the missions of CIS Assistance have expanded. CIS has been able to respond to a number of situations and extreme circumstances (attacks, death, robbery, natural disaster …).

C.I.S. Support now operates in four fields :

  • On and off-site emergency psychological care for victims
  • Crisis management
  • Professional advice to support managers and leaders to anticipate and manage a crisis.
  • Training in various elements of psychological health and safety in the workplace and on crisis intervention. .

CIS Support can intervene to support businesses around the world. C.I.S. Assistance staff are experts in psychological care for victims and crisis management in its various stages (upstream, pending, downstream). All have field experience, corporate culture and specialized training.
The experience of CIS Assistance shows that psychological and managerial support given to those facing a crisis contributes decisively to permanent solutions. Placing people at the center of crisis management and resolution is the vocation and the added value of CIS Assistance teams.

Téric BOUCEBCI
Director, C.I.S.Assistance

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